Ready to retain our services?
After your free initial consultation, review of project scope, and decision to use V.i.V.’s Design for your service your needs. We ask that you complete the following checkout process to retain our services.
Doing so will allow our automated system to schedule your project and trigger the project management system. Until we have our automated system, we CANNOT begin a project. While you may have had contact with one person, various employees touch projects at V.i.V.’s Design at any given moment. We must follow established processes that help with accountability, organization, and helps us provide clients such as yourself with the best customer experience possible.
Once you make your payment for the retainer fee, you will receive Our terms and conditions & Design Process. Also, we will send you the “next steps” information.
Retainer fee is included with the total project cost. Therefore your total project cost is reflected in the scope agreement. We include this fee in the overall project amount due and divide payments according to deliverables & payment arrangements outlined in the scope. However, the retainer fee is non-refundable. If at any time you decide to switch or discontinue services.